Nobody plans to need a criminal defense attorney. The call comes from a panicked spouse at midnight, a parent outside a county jail, or a college kid the morning after. Whoever responds first usually gets retained. Quickwire answers every missed call by text in seconds, finds out what's happening, and gets a consultation on your calendar before panic finds another firm.
No contracts to sign today. See it work first.
Criminal work is the definition of after-hours. Arrests spike on weekend nights, and the person dialing is often a family member calling every defense firm in the county until someone responds. Retainers are decided in hours, not days: by Monday morning the defendant has counsel, and it's whoever answered on Saturday. You can't staff a phone at 2am, and traditional answering services put frightened callers through hold music and message pads. Every ring-out is a retainer walking to the firm one result down the page, and you'll never know it happened.
You're mid-job, after hours, or already on the line. The call rings out like it always has.
The caller instantly gets a text in your voice, asks what they need, and keeps the conversation alive.
Quickwire books the appointment and pings you with the details. You never stopped working.
Saturday, 1:50am. A mother in a hospital parking lot just learned her son was arrested at a traffic stop. She calls your office, gets no answer, and is about to dial the next firm when her phone lights up: "This is Brennan Defense. We received your call. Is this about a new arrest?" She types the county and the charge. The thread books a 9am consultation and alerts your on-call attorney, who phones her within the hour. She never dials firm number two.
Yes. You set the rules: if a caller indicates someone is in custody now, the thread can immediately ring or text your on-call attorney while everything else books into the next morning. Urgent matters skip the queue; routine ones don't wake anyone up.
Only the minimum your intake needs: the general charge, the county, and custody status. No details of what happened, no advice, no speculation. The substance of the case waits for a privileged conversation with your attorney.
The system replies only to people who contacted your firm first, so it's a response to an inquiry, not outreach. Every thread has an opt-out and a complete record. Rules vary by state bar, but that structure is the conservative starting point.
That's the normal case, and the template plans for it. The first questions establish whether the caller is asking for themselves or someone else, then collect the right names and callback details so your attorney reaches the person who can actually retain you.
No. Quickwire works with your existing business number. Customers just see texts coming from you.
Drop your info and we'll get right back to you with the same instant text-back your defense firm's customers would get.
Text DEMO to the number below, or book a 15-minute call. No pitch. Just proof.