A patient leaves the orthopedist's office with a script for PT and a burst of motivation that fades within days. They call the clinic their doctor mentioned, and if nobody answers, they call the one their neighbor mentioned. Your front desk is juggling arrivals, authorizations, and copays. Quickwire texts back the calls they can't reach, confirms the referral, and books the eval while the motivation is still fresh.
No contracts to sign today. See it work first.
Rehab professionals talk constantly about referral leakage, and the leak starts at the phone. The patient holding a prescription is a near-certain plan of care, often a dozen visits or more, but only for the clinic that gets them scheduled. Front desks in PT are consumed by insurance verification and authorization calls, so inbound new patients ring behind held lines. And unlike an emergency trade, the caller doesn't sound urgent, so the loss is invisible: no complaint, no voicemail, just an eval that quietly happened at the clinic across town.
You're mid-job, after hours, or already on the line. The call rings out like it always has.
The caller instantly gets a text in your voice, asks what they need, and keeps the conversation alive.
Quickwire books the appointment and pings you with the details. You never stopped working.
Wednesday, 12:15pm. Your clinic is closed for lunch when a post-op knee patient calls, referral script in hand, from her surgeon's parking garage. Instead of voicemail she gets: "Hi, this is Summit Physical Therapy. Sorry we missed you! Do you have a referral or prescription for PT?" She replies "yes, knee surgery two weeks ago." By 12:30 she's booked for a Thursday 9am eval with a reminder to bring her script and insurance card, and your front desk returns to a scheduled new patient.
Yes. It asks about the referral source, the body part or surgery involved in scheduling terms, and the insurance carrier, then attaches everything to the booking so your front desk can start verification before the patient ever arrives.
Automatic reminders go out before every visit, which is the most reliable attendance fix a clinic can run. Patients who miss can be texted to rebook the same day, so a skipped Tuesday doesn't become a quiet discharge.
It stays strictly on scheduling logistics: contact information, referral status, appointment times, insurance carrier. No clinical questions, no advice, no discussion of symptoms beyond what's needed to book. Clinical conversation happens with your therapists, in person.
Coverage for the moments they're already helping someone. Lunch, the 8am arrival rush, an authorization call that runs long. Quickwire only steps in on calls that would have gone to voicemail, then hands your team a booked eval instead of a missed one.
No. Quickwire works with your existing business number. Customers just see texts coming from you.
Drop your info and we'll get right back to you with the same instant text-back your physical therapy clinic's customers would get.
Text DEMO to the number below, or book a 15-minute call. No pitch. Just proof.