The first hard freeze fills every propane office's voicemail in a single morning. Tanks that sat at 40% all fall suddenly read 15%, and everyone calls at once, some of them already out of gas with a cold house. Quickwire answers the calls your dispatcher can't get to, in seconds, by text, sorts the empty tanks from the routine fills, and gets deliveries scheduled before the callers try the other company in town.
No contracts to sign today. See it work first.
Propane demand doesn't arrive evenly; it arrives all at once, with the weather. A January cold snap can triple call volume overnight while your drivers are already running maxed routes and your office line blinks red. The cruel part: the callers who can't get through include out-of-gas emergencies, elderly customers with no backup heat, and new-customer setups worth years of deliveries. Summer is the opposite problem, a quiet office where a single missed call is a lost tank-set or a grill-fill customer who'd have refilled for a decade. Firewood orders stack the same way, deadline-driven by the forecast.
You're mid-job, after hours, or already on the line. The call rings out like it always has.
The caller instantly gets a text in your voice, asks what they need, and keeps the conversation alive.
Quickwire books the appointment and pings you with the details. You never stopped working.
A Sunday night in January, 9pm, eight degrees out. Your driver's been running since 5am when a woman calls: gauge reads empty, furnace off, kids home. Missed, normally unforgivable. Instead: "This is Talley Propane. So sorry, we're on with other customers. Is your tank empty or getting low?" She types "EMPTY." The thread flags an out-of-gas emergency to your on-call driver, confirms her address, and tells her he's coming tonight. She stops calling around and waits for your truck.
As emergencies, immediately. An out-of-gas response escalates straight to your on-call driver or manager with the address attached, and the customer is told help is being arranged, not offered a booking link. Suspected-leak calls can be answered with your safety script: leave the area and call 911 or the emergency line first.
It answers all fifty at once; that's the one thing software does better than any office staff. Routine fills book into route days, emergencies escalate, and your dispatcher works a sorted list instead of a voicemail lottery while the phones melt.
Same machinery, same benefit. Firewood callers get quantity, delivery area, and timing collected instantly, and cold-front weekends stop costing you cord orders. If you sell both, one thread can sort which product the caller wants in the first exchange.
Auto-fill customers aren't the callers. The phone brings will-call customers running low, new residents who just bought a house with a tank, and switchers annoyed with your competitor. Those calls are your growth, and they're precisely the ones a busy season buries.
No. Quickwire works with your existing business number. Customers just see texts coming from you.
Drop your info and we'll get right back to you with the same instant text-back your delivery company's customers would get.
Text DEMO to the number below, or book a 15-minute call. No pitch. Just proof.